Privacy Policy

1. Overview

This Privacy Policy explains how Easy Appointment Booking collects, uses, and manages personal data for Shopify merchants using our appointment booking service. We are committed to protecting your privacy and handling your data responsibly.

2. Data Collection

When you install and use Easy Appointment Booking, we automatically access certain data from your Shopify store:

• Customer data for messaging about bookings
• Order data for payment verification
• Store data and theme information
• Customer contact details for confirmations

We may also collect additional information about you and others who access the app on behalf of your store, including your name, address, email address, phone number, and billing information.

Information is gathered through cookies, log files that track actions and IP addresses, and web beacons/pixels for browsing behavior monitoring.

3. Data Usage

We use the collected information to provide the service and operate the app effectively. This includes processing appointments, sending notifications, and maintaining the functionality of our booking system for your store.

4. Data Sharing

We may share personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive.

You can opt out of certain data sharing through the Digital Advertising Alliance portal.

5. SMS Communications

As a Shopify Partner, we are authorized to send customer email and SMS for confirmations. These communications are limited to booking notifications only and do not include marketing messages.

6. Your Rights

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.

Please note that your information may be transferred to and processed in Canada and the United States, where data protection laws may differ from those in your jurisdiction.

7. Data Retention

We retain order information unless you request its deletion. If you would like us to delete your data, please contact us using the information provided below.

8. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for the latest information on our privacy practices.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at hey@getservicify.com.