Simplify Booking Management with our Latest Features

Whether you're managing a busy spa, a fast-paced service business, or an in-demand experience and workshop, your booking software needs to evolve to keep up. In this post, we’ll walk you through four powerful new features in our scheduling app for Shopify that are designed to help you manage bookings with more ease and efficiency. Whether you’re looking to optimize your storefront calendar, better understand your customers, streamline team management, or customize email notifications, our latest updates have you covered.

1. Event Calendar Preview: See Your Storefront Calendar in Real-Time

One of the biggest pain points for merchants using booking apps is making changes to their storefront calendars without being able to see how those changes appear in real-time. You make updates, publish them, and only then get to see how they look to customers. With Easy Appointment Booking’s new Event Calendar Preview feature, you can now preview how your calendar looks on your storefront as you make changes. This makes it easier to adjust the layout, colours, and event details so that they look perfect before hitting "publish." You can tweak settings until everything aligns with your vision and branding.

Key Benefits:

  • Real-time updates: See how calendar changes affect your storefront immediately.
  • Improved customer experience: Ensure your calendar looks professional and functions as expected.
  • Increased control: Make changes and see your timeslots right away. If you're unsure why your times don't appear, click "Debug" and we'll walk you through what you're seeing

By using this feature, Shopify store owners can avoid unnecessary delays and surprises, streamlining the way they update their schedules and manage appointments. For more details on how to use the Event Calendar Preview, check out our changelog post here.

2. Customer Badges and Tags: Identify First-Time and Returning Customers Easily

Understanding your customers is key to delivering personalized service, and now you can do it more effectively with Customer Badges and Tags. This feature helps you distinguish between first-time and returning customers directly in your booking dashboard. When a booking occurs, customer badges will highlight whether a customer is booking for the first time or if they’ve used your services before. Along with this, we automatically tag the customer in Shopify with "Easy Appointment Booking". This will making it easier for you to segment which customers made a booking using the scheduling app for future email marketing or personalized offers.

This not only improves the efficiency of your customer service but also enhances your marketing efforts. For example, you could offer a special discount to first-time customers who booked with you.

Key Benefits:

  • Customer segmentation: Automatically tag customers in Shopify to segment first-time and returning clients.
  • Personalized service: Tailor your communication based on if customer booked with you or not.
  • Automated process: No need to manually tag customers; it’s done automatically for you.

This feature provides more insight into your customer base and helps you develop relationships that keep people coming back to your store. You can learn more about Customer Badges and Tags in our changelog post here.

3. Mobile-Optimized Team Portal: Manage Your Staff’s Schedule on the Go

For business owners managing a team, having an easy way to access staff schedules is essential. That’s why we’ve optimized our Team Portal to be mobile-friendly. Whether you or your employees are on the go, you can now view and manage staff schedules directly from your mobile phone. This update ensures that no matter where you are, you have the tools to see which staff members are available and when. The portal now adapts smoothly to any screen size, providing you and your team with flexibility and convenience.

In addition, each Team portal can show the member upcoming bookings in a list, Agenda, or Calendar view for easy booking management. All booking details now show in a clean and easy to use pop up.

Key Benefits:

  • Mobile-friendly interface: Access staff schedules from your mobile phone with ease.
  • Increased flexibility: Make adjustments to schedules on the go without being tied to a desktop.
  • Better communication: Keep your team informed about their upcoming bookings and availability.
  • Improved customer experience: Staff can check in customers with ease with an efficient, trackable check in feature on the team portal

A mobile-optimized experience allows you and your employees to work more efficiently, no matter the location. Staff can check their schedules while out in the field, and you can manage shifts from anywhere. For more information about the Mobile-Optimized Team Portal, head to our changelog post here.

4. Live Email Preview: Easily Edit and Customize Emails

The latest addition to our booking management features is the Live Email Preview. We understand that communicating with your customers through emails is essential and the previous view was tricky when you needed to add event variables like Event Notes or Location. This is why we’ve introduced an email editor that makes it simple to customize your messages. The Live Email Preview allows you to see changes to your emails in real-time, ensuring that your communication is always on-brand. Whether you’re adjusting the wording, updating the layout, or simply tweaking some minor details, you can now make sure everything looks perfect before sending it out.

Key Benefits:

  • Real-time preview: Instantly see how your emails will appear to customers.
  • Simple customization: Edit email templates with an easy-to-use interface.
  • Professional communication: Maintain consistency and professionalism in your emails with less effort.

Customizing emails should never be a hassle, and this tool ensures that your email marketing campaigns remain visually appealing and error-free. Learn more about the Live Email Preview feature in our changelog post here.

Wrapping It All Up

These new features are all designed with one goal in mind: making it easier for you to manage bookings and appointments on your Shopify store. Whether you’re looking to improve how your storefront calendar functions, better understand your customers, streamline staff management, or enhance customer communication through emails, Easy Appointment Booking has you covered. At Easy Appointment Booking, we continue to develop features that make your life easier. We believe that our users should have all the tools they need to streamline operations, increase bookings, and deliver exceptional customer service. With our latest updates, you’re getting a more powerful, efficient, and user-friendly Shopify scheduling app.

If you haven’t tried these new features yet, we encourage you to log in to your Easy Appointment Booking account today and explore what they can do for your business. If you’re new to our app, now’s the perfect time to see how it can simplify your appointment management. You can give us a try for free!

Stay tuned for more updates, and as always, we’re here to support your journey toward smoother booking management.