Sarah runs a winery that has lasted 3 family generations. Local tastings were always a notable experience and raved about in her town. After winning a local wine tasting competition, Sarah's winery was featured in the local newspaper and requests for bookings started to flow in. However, the process of booking appointments often posed a challenge, consuming her valuable time and energy. When she discovered Easy Appointment Booking for wineries, it simplified the reservation process and transformed her wine tasting experiences. Intrigued by the promise of convenience, Sarah decided to give it a try, and little did she know that it would revolutionize the way she planned her winery visits.
With just a few clicks, I could create a winery booking, select my available dates and times, and specify the capacity per booking. Testing it was smooth and support was helpful in case I needed anything
Sarah's favourite features were:
1. Instant confirmation and timely reminders. With these, Sarah never had to worry about her customers missing an appointment. She set her reminders to two days beforehand so that customers could prepare and check the weather
2. Modifications or cancellations were effortlessly managed through the platform. The customers could reschedule or cancel on their own within a timeframe that she specified.
3. Her Google Calendar was updated in real time for new bookings. And in case of farm maintenance, private bookings, or personal appointments, all Sarah had to do was add it to her Google Calendar and the app ensured she would not be double booked at all.
She plans to grow her bookings this year by adding another team member to offer tours. Luckily, it's as simple as adding another availability in the app. Sarah can focus more on her craft now and less on the administrative work.
